Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-luxury-yacht-rental.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://dubai-luxury-yacht-rental.terratrek.net.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Online services and products offered through our platform.
  4. Interactions between users and our team, including customer support communications.

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information to provide you with a seamless experience.
  2. Visiting Our Websites: Every time you visit our websites, we may gather data about your interaction, such as page views, click paths, and device information.
  3. Communication: If you choose to receive newsletters, emails, or other communications from us, we will use your contact details for this purpose. We also may reach out via phone or text messages/SMS for customer support or promotional purposes (with your consent).

Personal Data Collection

We collect various types of personal data, which can be broadly categorized as follows:

  1. Account Information: Details related to your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Credit card numbers, payment history, and billing addresses required for transaction processing.
  3. Financial Information: Bank account details (if provided) and financial records associated with transactions.
  4. Purchase Information: Details about your orders, products purchased, and related transactions.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Reviews, comments, and survey responses you provide to help us improve our offerings.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms (subject to their privacy policies).
  9. Product Information: Details about products you view or purchase on our website, including preferences and customization options.

We obtain this data through direct user input, automated technologies like cookies and web beacons, and third parties who assist us in providing services (more on this below).

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for navigating our site and using its core features. They enable basic functions like login, account management, and session maintenance.
  2. Preference Cookies: We use these to remember your preferences, such as language settings, display options, and ad personalization.
  3. Analytics Cookies: These track website usage, collect statistical data, and help us understand how our site is used. They contribute to improving the overall user experience and performance of our services.

You can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period as required by law. Once the retention period expires or upon request for deletion, we will anonymize or delete the data from our systems.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. Our services are intended for a general audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to rectify or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: You can file an appeal or complaint with us or a relevant supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests promptly and in line with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately after they are posted on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, requests for account information, unsubscribe requests, or questions regarding our data practices, please contact us: